Privacy Policy

Your privacy and data protection are our priority

Last updated: October 7, 2025

Contact Information

ChainFlow Logistics Services

34 Omonia Avenue

3045 Limassol, Cyprus

Email: info@domain.com

Phone: +357 25 834 627

Data Protection Commitment

ChainFlow is committed to protecting your personal data and respecting your privacy rights. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website and services.

We comply with the General Data Protection Regulation (GDPR), Cyprus Data Protection Law, and other applicable privacy regulations. This policy applies to all personal data we process in connection with our logistics consulting services and website operations.

By using our website or services, you acknowledge that you have read and understood this privacy policy. If you do not agree with our practices, please do not use our services.

What Personal Data We Collect

Information You Provide Directly

  • Contact information including name, email address, phone number, and company details
  • Project details and business requirements shared through contact forms or consultations
  • Communication records including emails, meeting notes, and service inquiries
  • Business data shared for analysis including supply chain metrics and operational information

Information Collected Automatically

  • Technical information including IP address, browser type, device information, and operating system
  • Website usage data including pages visited, time spent, and interaction patterns
  • Cookie data and similar tracking technologies as described in our Cookie Policy
  • Location data (general geographic region) for service delivery and compliance purposes

How We Use Your Personal Data

Service Delivery and Communication

  • Responding to inquiries and providing logistics consulting services
  • Managing client relationships and project delivery
  • Conducting supply chain analysis and optimization projects
  • Providing technical support and ongoing assistance

Business Operations and Improvement

  • Website performance analysis and user experience improvement
  • Service quality enhancement and client satisfaction monitoring
  • Internal record keeping and business administration
  • Compliance with legal and regulatory requirements

Marketing and Communications

  • Sending relevant industry insights and service updates (with consent)
  • Providing information about new services and capabilities
  • Inviting participation in industry surveys and feedback collection

How We Protect Your Data

Technical Safeguards

  • SSL encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and monitoring
  • Backup and disaster recovery procedures

Administrative Controls

  • Limited access to authorized personnel only
  • Regular staff training on data protection
  • Confidentiality agreements with all team members
  • Data retention and deletion policies

Important: While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Your Rights and Data Control

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data under certain circumstances

Right to Data Portability

Receive your personal data in a structured, machine-readable format

Right to Object

Object to processing of your personal data for specific purposes

Right to Withdraw Consent

Withdraw your consent for data processing at any time

To exercise any of these rights, please contact us using the information provided at the top of this policy. We will respond to your request within 30 days as required by law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly and in accordance with applicable data protection laws.